High Mountain Software - Software Technical Support

High Mountain Software, LLC
Providing Software Solutions Since 1991

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Technical Support Options

For the fastest service, before sending email for technical support, please check the FAQs (Frequently Asked Questions). There's a good chance that the question or problem you are having is answered or otherwise addressed in this resource.

Knowledge Base & FAQ - http://helpdesk.highmtnsoftware.com/cgi-bin/kb.cgi:
This is a searchable collection of questions and answers to the most common issues with our software. This should be the first place you check for questions regarding SpamEater Pro, SpamEater.Net and iSpeed.
Mailing Lists - http://www.highmtnsoftware.com/mailinglists.asp:
These are low volume e-mail mailing lists for support and discussions related to our software. Note that to reduce the risk of spam in the lists, you must confirm your desire to subscribe from the email address at which you wish to receive the lists; i.e. ALL of our lists require a double-opt-in confirmation.
Technical Support Help Desk - http://helpdesk.highmtnsoftware.com:
If you do not find the answer to your questions or problems with the above resources, please use this option to add your support request to our tracking database or send an e-mail to support@highmtnsoftware.com describing in as much detail as possible your question or problem. We will typically reply within 1-2 business days.
Online Tutorials - http://www.spameaterpro.com/tutorial.asp:
We provide a number of flash based tutorials online for SpamEater Pro 4 that show you how to use many of the features found in our software. Check back often as we are adding new tutorials and updating existing tutorials on a regular basis.

High Mtn Software LLC